# Telehealth psychiatric care in the Tri-Cities, WA > Progressive Pathways Psychiatry brings psychiatric care to Kennewick, Pasco, Richland and West Richland by secure video, for an area where the nearest open appointment can be a long way off. **Source:** https://www.pp-psychiatry.com/washington-telehealth-psychiatry/tri-cities **Practice:** Progressive Pathways Psychiatry, 201 Amanda Ln, Unit 100, Waxahachie, TX 75165 **Phone:** (469) 523-2646 **Medically reviewed by:** Stacy Edosonmwan, PMHNP-BC, Board-Certified Psychiatric Mental Health Nurse Practitioner **Last reviewed:** November 4, 2026 ## Quick answer People in the Tri-Cities aged 13 and up can see a Washington-licensed psychiatric nurse practitioner from Progressive Pathways Psychiatry over secure video. Appointments include psychiatric evaluation, diagnosis and medication management, scheduled around work and family, from home anywhere in Benton or Franklin County. ## Care for the Tri-Cities residents Benton and Franklin counties are one of the clearest examples of how thin psychiatric care is in central Washington. Both counties together form a single federally designated mental health professional shortage area, and the federal designation records a population-to-provider ratio of about 224,743 to 1. A video visit does not create more local providers, but it does mean that a Pasco resident no longer has to wait for one of the few local openings or drive to another region for an evaluation. ## When shift work and sleep collide Overnight and rotating shifts ask the body to sleep when everything in it wants to be awake. Over months, that mismatch can show up as [insomnia](https://www.pp-psychiatry.com/insomnia-treatment), irritability, low mood or anxiety, and it is easy to treat each piece separately and miss the pattern. A [psychiatric evaluation](https://www.pp-psychiatry.com/psychiatry-practices/psychiatric-evaluation) looks at the whole picture: when you sleep, how well, what your schedule demands, and how your mood moves with it. ## One page for four cities Kennewick, Pasco, Richland and West Richland share one regional crisis system, one set of county health services and, for most families, one daily commute pattern across the rivers. That is why they share one page here rather than four near-identical ones. Wherever you live in the Tri-Cities, the visit works the same way: a private room, a camera and a steady connection. ## Washington care at a glance - **Video visits only.** There is no Washington office. You need to be physically in Washington State at the time of each video visit. - **Ages:** 13 and up. - **Insurance in Washington:** in network with Aetna, Meritain Health and Evernorth. Call (469) 523-2646 to check other plans. - **Prescribing:** controlled substances are not prescribed in Washington (no stimulants, no benzodiazepines). - **Hours:** Friday 2:30 pm – 5:30 pm Central (12:30 pm – 3:30 pm Pacific); Saturday 8:00 am – 5:30 pm Central (6:00 am – 3:30 pm Pacific). - **License:** Stacy Edosonmwan, PMHNP-BC, ARNP, Washington Advanced Registered Nurse Practitioner license ARNP.AP.70174856-NP. Verify: https://doh.wa.gov/licenses-permits-and-certificates/provider-credential-or-facility-search, https://www.nursys.com/ ## If you need help right now Call or text 988, or chat at 988lifeline.org/chat, any time, day or night. Press 1 for the Veterans Crisis Line, 2 for Spanish, or 4 for the Native & Strong Lifeline (or text N8V to 988). TTY users can dial 711, then 988. Greater Columbia BH-ASO crisis line: 1-888-544-9986. Washington 988: https://wa988.org/ ## What care looks like - **Sleep that shift work broke.** Rotating or overnight shifts can wreck sleep and mood together. Both are assessed, because treating one alone rarely fixes the other. - **Depression and low mood.** Months of feeling flat, tired or hopeless deserve a proper evaluation rather than waiting for it to lift on its own. - **Anxiety and panic.** Worry that crowds out everything else, or sudden panic attacks, treated with a plan and regular follow-up by video. - **Second looks at old prescriptions.** Medications started years ago, sometimes by different prescribers, reviewed together to see what is still helping. ## Frequently asked questions ### Do you see patients in Pasco and West Richland too? Yes. This page covers the whole Tri-Cities area, including Kennewick, Pasco, Richland and West Richland. Anyone in Benton or Franklin County can be seen by video, as long as they are in Washington at the time of the visit. ### I work nights. Can I still get appointments? Appointment hours are Friday afternoons and Saturdays, shown on this page in both Central and Pacific time. After a week of nights, a Saturday visit is often the easiest fit. Call the office to find a time that works around your rotation. ### Which crisis line covers Benton and Franklin counties? The Greater Columbia regional crisis line, 1-888-544-9986, answers 24 hours a day across Benton and Franklin counties. You can also call or text 988 at any hour, and call 911 in an emergency. ## Washington cities - [Spokane, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/spokane) - [Seattle, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/seattle) - [Tacoma, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/tacoma) - [Vancouver, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/vancouver) - [Yakima, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/yakima) - [Bellingham, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/bellingham) - [Everett, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/everett) - [Federal Way, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/federal-way) - [Olympia, WA](https://www.pp-psychiatry.com/washington-telehealth-psychiatry/olympia) ## Sources - Find shortage areas (Benton and Franklin Counties mental health designation) (Health Resources and Services Administration). https://data.hrsa.gov/tools/shortage-area/hpsa-find - Mental health crisis lines by county (Washington State Health Care Authority). https://www.hca.wa.gov/free-or-low-cost-health-care/i-need-behavioral-health-support/mental-health-crisis-lines ## Related pages - [Insomnia treatment](https://www.pp-psychiatry.com/insomnia-treatment) - [Depression treatment](https://www.pp-psychiatry.com/depression-treatment) - [Psychiatric evaluation](https://www.pp-psychiatry.com/psychiatry-practices/psychiatric-evaluation) - [Medication management](https://www.pp-psychiatry.com/psychiatry-practices/medication-management) --- This page is general health information, not medical advice. If you are in crisis, call or text 988 (988 Suicide & Crisis Lifeline), or call 911 in an emergency.