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Questions about psychiatric care in Waxahachie & DFW
Appointments, insurance, telehealth, prescriptions and refills. If your question is not answered here, call (469) 523-2646 and we will answer it.

General questions
What is a PMHNP, and how is that different from a psychiatrist?
A psychiatric mental health nurse practitioner completes graduate training in psychiatric care and holds national board certification. PMHNPs evaluate, diagnose and prescribe medication for mental health conditions, the same core outpatient work as a psychiatrist.
What ages do you see?
Ages 12 and up. Appointments for children and younger teenagers include a parent or guardian, and with your permission we will use information from school where it is useful.
Do you offer therapy?
Yes, online. Marian Mendy, LPC Associate, supervised by Dr. Katye Galloway, PhD, LPC-S, sees clients ages 12 and up online, anywhere in Texas, with a focus on teenagers and young adults. Therapy is cash pay only; insurance is not accepted for it at this time.
Do you offer telehealth?
Yes, anywhere in Texas. Telehealth appointments are the same length as in-person ones, cover the same ground, and include prescribing. You need to be physically located in Texas at the time of the appointment.
Do you see patients in Washington State?
Yes, by secure video only. Stacy Edosonmwan, PMHNP-BC, ARNP is licensed in Washington and sees patients 13 and up who are in Washington during each visit. Controlled substances are not prescribed to Washington patients, and Washington insurance plans differ from Texas ones. Our Washington telehealth page has the details.
What conditions do you treat?
Depression, anxiety disorders, panic, OCD, ADHD, bipolar disorder, PTSD, insomnia, psychotic disorders, substance use disorders, personality disorders, autism-related co-occurring conditions, and reproductive mental health.
Appointments and booking
How do I make an appointment?
Call (469) 523-2646 during office hours, or use any "Book Appointment" button on this site to schedule psychiatric care online through Tebra. Therapy is booked by calling the office.
What are your office hours?
Friday 2:30 pm – 5:30 pm, Saturday 8:00 am – 5:30 pm. We are closed Sunday – Thursday.
What insurance do you accept?
For psychiatric care in Texas we are in network with 11 plans, listed on our homepage; Washington plans are listed on our Washington page. Because coverage varies by individual policy, we verify your specific benefits before your first appointment rather than leaving you to discover a gap afterward. Therapy is cash pay only.
How long is the first appointment?
Longer than the ones that follow, because it covers your whole history rather than checking on an existing plan. Follow-ups are shorter and closer together at first, then space out as things stabilize.
What if I need to cancel?
Call as early as you can. It frees the slot for someone else and saves us wondering whether something has gone wrong.
Prescriptions and refills
How do I request a refill?
Ask your pharmacy to send the request to us, or call the office. Please allow several business days and request before you run out. The last-day request is the one most likely to go wrong.
Can controlled substances be prescribed by telehealth?
For Texas patients, in many cases yes, subject to state and federal requirements that change from time to time. We will explain exactly what applies to your medication. For Washington patients, controlled substances are not prescribed.
What if I have side effects?
Call us. Most side effects settle within the first two weeks, some need a dose change, and a few mean stop and call today. Which ones apply to your medication is something we go through when it is prescribed.
Can I stop my medication if I feel better?
Talk to us first. Feeling better is usually evidence the medication is working rather than that it is finished, and stopping abruptly can cause withdrawal effects or relapse. If you want to come off, we will plan a taper with you.
Ready when you are
Book an appointment or call us: in person in Waxahachie, or by secure telehealth anywhere in Texas.